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Missed-call opportunity calculator for dental practices

Estimate how many new-patient bookings missed calls cost each month, and what a callback routine could recover, using your own phone and diary figures.

By Antoine Martin, Founder, Dental Mastery.
Published 1 November 2026. Last reviewed 1 November 2026.

Where the figures come from

  • Calls and missed calls: your phone system's call log for a typical week, new-patient numbers only if you can separate them.
  • Missed callers never reached: take twenty missed calls from last month and check what happened to each.
  • Booking rate: answered new-patient calls that booked, from the diary or enquiry log.
  • Value of a booking: your own figure. Use first-visit revenue for a cautious view.

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Calculator

Your phone and diary figures

From your phone system, including calls you missed.

Missed, abandoned or sent to voicemail.

No callback, or they booked elsewhere first. Check a sample from your call log.

From your diary, for calls your team does answer.

Your own figure: first-visit revenue, or contribution over the first year.

Your estimate, to see what a same-day callback could be worth.

Results, per month

Fill in every field to see results. Enter 0 where something does not apply.

Arithmetic on your own figures, not a forecast. Missed callers are not all new patients and not all would have booked; the "never reached" share is where to be honest with yourself.

To close the gap, start with the missed-call callback workflow.